Customer Reviews
What People Are Saying
Big Bob's Flooring & More’s customers love the quality flooring and service they receive. Learn more about the fantastic experiences they’ve had.
5on Google,Mar 01, 2026
Preston
5on Google,Feb 14, 2026
Penny
Claudia was amazing to work with, she helped me so much! She knows the products and we saved so much time. Such a great experience compared to visiting a big box store. The floors we picked, both tile and wood are beautiful and the price was very fair. I’ll be back.
5on Google,Nov 28, 2025
Claire
Claudia was the absolute best !!!
5on Google,Nov 23, 2025
Charles
I am SO happy I chose Big Bobs Flooring-! I went to Home Depot and had a horrible experience just trying to schedule an appointment. At Big Bobs, they treated me like an individual who mattered. I spoke to a Claudia, and we scheduled a home visit to do measurements for one small bedroom. She made an appointment immediately, and there was no charge for the visit. She was amazing from beginning to end. I liked her so much we decided to do two rooms instead of one. The communication was outstanding and the process was extremely fast. Prices were excellent and n there were no hidden fees. The two guys who installed our flooring were fantastic. Incredibly professional and extremely helpful with all my requests and concerns. I am so incredibly happy with my new flooring I would recommend them to everyone
5on Google,Nov 23, 2025
Charles
I am SO happy I chose Big Bobs Flooring-! I went to Home Depot and had a horrible experience just trying to schedule an appointment. At Big Bobs, they treated me like an individual who mattered. I spoke to a Claudia, and we scheduled a home visit to do measurements for one small bedroom. She made an appointment immediately, and there was no charge for the visit. She was amazing from beginning to end. I liked her so much we decided to do two rooms instead of one. The communication was outstanding and the process was extremely fast. Prices were excellent and there were no hidden fees. The two guys who installed our flooring were fantastic. Incredibly professional and extremely helpful with all my requests and concerns. I am so incredibly happy with my new flooring I would recommend them to everyone.
5on Google,Sep 29, 2025
Jeff
I highly recommend Big Bobs flooring. The process of the whole thing was great from beginning to end. Claudia came to my house and showed me options to choose from and measured my home. She was great! We ended up going with a tile install and it couldn’t have went better. From Claudia’s help throughout the process to the installers. Everyone was professional and courteous. They did a great job!
5
on Google,Sep 16, 2025
David
Great experience. Lots to choose from. Claudia was great..
5on Google,Aug 18, 2025
Mitzi
5
on Google,Jun 26, 2025
Elizabeth
Great experience! Claudia was super helpful and walked me through several different flooring options. Our installer was great as well even helping us put furniture back in the room when the flooring was done. Thank you!
5
on Google,May 25, 2025
Joyce
Big Bobs did a great job for me. Claudia and Chris were nice to work with, nice selection of wood flooring, they were able to meet my schedule which was pretty quick. The installer, Louis, did a beautiful job. I love my new Kahrs wood flooring!
5
on Google,Apr 23, 2025
Bojamie
We love our new tile. Claudia was so helpful and amazing from start to finish. Our installer was excellent as well.
5
on Google,Apr 17, 2025
Peter
We shopped around for a while for carpet and ended up going to Bob's because Claudia was so friendly and helpful. I would recommend going to check them out if you're looking for new flooring.
5
on Google,Jan 18, 2025
CJ
We heard about Big Bobs from some friends redoing their floors and we’re thrilled with the work they did replacing the floors in the kitchen and living room that 4 years later we came back to Chris at Big Bobs to replace the carpet in our bedrooms with the same flooring. Chris is particularly excellent and provides amazing customer service. Highly recommend!
5on Google,Nov 25, 2024
Mark
Incredible and enjoyable experience from start to finish. Chris was awesome to deal with, was patient and made sure we were happy with our decisions. Peterson and his crew made the installation seamless. Highly recommend Big Bob’s!
5on Google,Nov 14, 2024
Danielle
I had a damaged piece of carpet on my stairs. I was hoping to just fix this small area and Chris was able to schedule an appointment next day. After driving myself crazy I was convinced I’d have to replace the entire set of stairs and probably the second floor so it would match. My tech Paul (who called to say he was on his way, and on time) went over everything and fixed it. He even cleaned up. They could have easily upsold me and didn’t. Great experience from start to finish. I wouldn’t hesitate to call them again.
